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Getting started with web-based Training
| How do I get an account? |
If
you are a faculty member or a staff member at John Jay,email a request
for a MySkillSource web-based
training account to itss@jjay.cuny.edu.In the
email tell us your name, the name of the department/office where you
work, your phone number and which library of courses you wish to
enroll in. Select one(only) of the following libraries:
- Office Productivity(Microsoft Applications, Lotus, Wordperfect, etc.)
- Computer Professional(Networking, Programming, etc.)
- Business & Management Skills(Fundamentals of Managing People, Setting Goals, etc.)
Once you submit your account
request, we'll respond shortly via email
with information that will allow you to log in
and begin learning.
Once you've received your
account information, go to the MySkillSource website
at http://www.enterprisetraining.com/john_jay/.
Log in to your account using the "Enrollment Key Log-In" option the first time, and after that use the option for registered students.
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| What software do I
need? |
You
can participate in web-based learning on either
your Mac or your PC. To visit the MySkillSource website (at http://www.enterprisetraining.com/john_jay/)
and participate in web-based learning, you'll
need a web browser (either Netscape Communicator
or Microsoft Internet Explorer), and the
Shockwave plugin.
To install the Shockwave
plugin on your Mac or PC, click on the image
below.
For help configuring the PC or Mac in your office to use MySkillSource
web-based learning, please read our "How do I install Shockwave" instructions in the
Hardware and Software Guidelines section of this document.
You may also contact the DoIT HelpDesk at x8200. |
| How do MySkillSource
courses work? |
MySkillSource provides a self-paced
course to serve as a web-based learning
tutorial. Use this New
Student Orientation to discover more about
the kinds of courses MySkillSource offers as well as
the learning resources that are part of your
student account.
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| How do I get
help? |
To
read context-specific help documentation,
click on the link labeled Help at the
left of any MySkillSource page. To get further assistance from MySkillSource
support staff, click on the link labeled
Contact Us at the left of any MySkillSource
page. Finally, if you're taking an
instructor-led course, you can email your
instructor for help with course material or
exercises.
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Next: Software and Hardware configuration guidelines
- What are the minimum requirements for PCs?
- How do I install Shockwave on my PC?
- What are the minimum requirements for Macs?
- How do I install Shockwave on my Mac?
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