The
Study of Administration
Woodrow Wilson
Source: Political Science Quarterly 2
(June 1887)
I suppose that no practical science is ever studied
where there is no need to know it. The very fact, therefore, that the
eminently practical science of administration is finding its way into college
courses in this country would prove that this country needs to know more about
administration, were such proof of this fact required to make out a case. It
need not be said, however, that we do not look into college programmers for
proof of this fact. It is a thing almost taken for granted among us, that the
present movement called civil service reform must, after the accomplishment of
its first purpose, expand into efforts to improve, not the personnel only.
But also the organization and methods of our government offices: because it is
plain that their organization and methods need improvement only less than their
personnel. It is the object of administrative study to discover, first,
what government can properly and successfully do, and, secondly, how it can do
these proper things with the utmost possible efficiency and at the least possible
cost either of money or of energy. On both these points there is obviously much
need of light among us; and only careful study can supply that light.
Before entering on that study, however, it is needful:
I. To take some account of
what others have done in the same line: that is to say, of the history of the
study.
II.
II.
To ascertain
just what is its subject matter.
III. To determine just what
are the best methods by which to develop it. and the most clarifying political
conceptions to carry with us into it.
Unless we know and settle these things, we shall set out
without chart or compass.
I
The science of administration is the latest fruit of that study of the
science of politics which was begun some twenty-two hundred years ago. It is a
birth of our own century, almost of our own generation.
Why was it so late in coming? Why did it wait till
this too busy century of ours to demand attention for itself? Administration is
the most obvious part of government; it is government in action; it is the
executive, the operative, the most visible side of government, and is of course
as old as government itself. It is government in action, and one might very
naturally expect to find that government in action had arrested the attention
and provoked the scrutiny of writers of politics very early in the history of
systematic thought.
But such was not the case. No one wrote
systematically of administration as a branch of the science of government until
the present century had passed its first youth and had begun to put forth its
characteristic flower of systematic knowledge. Up to our own day all the
political writers whom we now read had thought, argued, dogmatized only about
the constitution of government: about the nature of the state, the
essence and seat of sovereignty, popular power and kingly prerogative; about the greatest meanings lying
at the heart of government, and the high ends set before the purpose of
government by man's nature and man's aims. The central field of controversy was
that great field of theory in which monarchy rode tilt against democracy, in
which monarchy would have built for itself strongholds of privilege, and in
which tyranny sought opportunity to make good its claim to receive submission
from all competitors. Amidst this high warfare of principles, administration
could command no pause for its own consideration.
The
question was always: Who shall make law, and what shall that law be? The other
question, how law should be administered with enlightenment, with equity, with
speed, and without friction, was put aside as "practical detail"
which clerks could arrange after doctors had agreed upon principles.
That
political philosophy took this direction was of course no accident, no chance
preference or perverse whim of political philosophers. The philosophy of any
time is, as Hegel says, "nothing but the spirit of that time ex- pressed
in abstract thought"; and political philosophy, like philosophy of every
other kind, has only held up the mirror to contemporary affairs. The trouble in
early times was almost al- together about the constitution of government; and
consequently that was what engrossed men's thoughts. There was little or no
trouble about administration-at least little that was heeded by administrators.
The functions of government were simple, because life itself .was simple.
Government went about imperatively and compelled men, without thought of
consulting their wishes. There was no complex system of public revenues and
public debts to puzzle financiers; there were, consequently, no financiers to
be puzzled. No one who possessed power was long at a loss how to use it. The
great and only question was: Who shall possess it? Populations were of manageable
numbers; property was of simple sorts. There were plenty of farms, but no
stocks and bonds: more cattle than vested interests.
I
have said that all this was true of "early times"; but it was
substantially true also of comparatively late times. One does not have to look
back of the last century for the beginnings of the present complexities of
trade and perplexities of commercial speculation, nor for the portentous birth
of national debts. Good Queen Bess, doubtless, thought that the monopolies of
the sixteenth century were hard enough to handle without burning her hands; but
they are not remembered in the presence of the giant monopolies of the
nineteenth century. When Blackstone lamented that corporations had no bodies to
be kicked and no souls to be damned, he was anticipating the proper time for
such regrets by full a century. The perennial discords between master and
workmen which now so often disturb industrial society began before the Black
Death and the Statute of Laborers; but never before our own day did they assume
such ominous proportions as they wear now. In brief, if difficulties of
governmental action are to be seen gathering in other centuries, they are to be
seen culminating in our own.
This
is the reason why administrative tasks have nowadays to be so studiously and
systematically adjusted to carefully tested standards of policy, the reason why
we are having now what we never had before, a science of administration. The
weightier debates of constitutional principle are even yet by no means concluded;
but they are no longer of more immediate practical moment than questions of
administration. It is getting to be harder to nm a constitution than to
frame one.
Here
is Mr. Bagehot's graphic, whimsical way of depicting the difference between the
old and the new in administration:
In early times, when a despot wishes to govern a
distant province, he sends down a satrap on a grand horse, and other people on
little horses; and very little is heard of the satrap again unless he send back
some of the little people to tell what he has been doing. No great labour of
superintendence is possible. Common rumour and casual re- port are the sources
of intelligence. If it seems certain that the province is in a bad state,
satrap No.1 is recalled, and satrap No.2 sent out in his stead. In civilized
countries the process is different You erect a bureau in the province you want
to govern; you make it write letters and copy letters; it sends home eight
reports per diem to the head bureau in St Petersburg. Nobody does a sum in the
province without some one doing the same sum in the capital, to
"check" him, and see that he does it correctly. The consequence of
this is, to throw on the heads of departments an amount of reading and labour
which can only be accomplished by the greatest natural aptitude, the most
efficient training, the most firm and regular industry.
There is scarcely a single duty of government which
was once simple which is not now complex; government once had but a few
masters; it now has scores of masters. Majorities formerly only underwent
government; they now conduct government. Where government once might follow the
whims of a court, it must now follow the views of a nation.
And those views are steadily widening to new
conceptions of state duty; so that at the same time that the functions of
government are every day becoming more complex and difficult, they are also
vastly multiplying in number. Administration is everywhere putting its
hands to new undertakings. The utility, cheapness, and success of the
government's postal service, for instance, point towards the early
establishment of governmental control of the telegraph system. Or, even if our
government is not to follow the lead of the governments of Europe in buying or
building both telegraph and railroad lines, no one can doubt that in some way
it must make itself master of masterful corporations. The creation of national
commissioners of railroads, in addition to the older state commissions,
involves a very important and delicate extension of administrative functions.
Whatever hold of authority state or federal governments are to take upon
corporations, there must follow cares and responsibilities which will require
not a little wisdom, knowledge, and experience. Such things must be studied in
order to be well done. And these, as I have said, are only a few of the doors
which are being, opened to offices of government. The idea of the state and the
consequent ideal of its duty are undergoing noteworthy change; and "the
idea of the state is the conscience of administration." Seeing, every day
new things which the state ought to do, the next thing is to see clearly how it
ought to do them.
This is why there should be a science of
administration which shall seek to straighten the paths of government, to make
its business less unbusinesslike, to strengthen and purify its organization,
and to crown its dutifulness. This is one reason why there is such a science.
But where has this science grown up? Surely not on
this side of the sea. Not much impartial scientific method is to be discerned
in our administrative practices. The poisonous atmosphere of city government,
the crooked secrets of state administration, the confusion, sinecurism, and
corruption ever and again discovered in the bureau at Washington forbid us to
believe that any clear conceptions are as yet very widely current in the United
States. No; American writers have hitherto taken no very important part in the
advancement of this science. It has found its doctors in Europe. It is not of
our making; it is a foreign science, speaking very little of the language of
English or American principle. It employs only foreign tongues; it utters none
but what are to our minds alien ideas. Its aims, its examples, its conditions,
are almost exclusively grounded in the histories of foreign races, in the
precedents of foreign systems, in the lessons of foreign revolutions. It has
been developed by French and German professors, and is consequently in all
parts adapted to the needs of a compact state, and made to fit highly
centralized forms of government; whereas, to answer our purposes, it must be
adapted, not to a simple and compact, but to a complex and multiform state, and
made to fit highly decentralized forms of government. If we would employ it, we
must Americanize it, and that not formally, in language merely, but radically,
in thought, principle, and aim as well. It must learn our constitutions by
heart; must get the bureaucratic fever out of its veins; must inhale much free
American air.
If an explanation be sought why a science manifestly
so susceptible of being made useful to all Governments alike should have
received attention first in Europe, where government has long, been a monopoly,
rather than in England or the United States, where government has long been a
common franchise, the reason will doubtless be found to be twofold: first, that
in Europe, just because government was independent of popular assent, there was
more governing, to be done; and, second, that the desire to keep government a
monopoly made the monopolists interested in discovering the least irritating
means of governing. They were, besides, few enough to adopt means promptly.
It will be instructive to look into this matter a
little more closely. In speaking of European governments I do not, of course,
include England. She has not refused to change with the times. She has simply
tempered the severity of the transition from a polity of aristocratic privilege
to a system of democratic power by slow measures of constitutional reform which,
without preventing revolution, has confined it to paths of peace. But the
countries of the continent for a long time desperately struggled against all
change, and would have diverted revolution by softening the asperities of
absolute government. They sought so to perfect their machinery as to destroy
all wearing friction, so to sweeten their methods with consideration for the
interests of the governed as to placate all hindering hatred, and so
assiduously and opportunely to offer their aid to all classes of undertakings
as to render themselves indispensable to the industrious. They did at last give
the people constitutions and the franchise; but even after that they obtained
leave to continue despotic by becoming paternal. They made themselves too
efficient to be dispensed with, too smoothly operative to be noticed, too
enlightened to be inconsiderately questioned, too benevolent to be suspected,
too powerful to be coped with. All this has required study; and they have
closely studied it.
On this side of the sea we, the while, had known no
great difficulties of government. With a new country, in which there was room
and remunerative employment for everybody, with liberal principles of
government and unlimited skill in practical politics, we were long
exempted from the need of being anxiously careful about plans and methods of
administration. We have naturally been slow to see the use or significance of
those many volumes of learned research and painstaking examination into the
ways and means of conducting government which the presses of Europe have been
sending to our libraries. Like a lusty child, government with us has expanded
in nature and grown great in statute, but has also become awkward in movement.
The vigor and increase of its life has been altogether out of proportion to its
skill in living. It has gained strength, but it has not acquired deportment.
Great, therefore, as has been our advantage over the countries of Europe in
point of ease and health of constitutional development, now that the time for
more careful administrative adjustments and larger administrative knowledge has
come to us, we are at a signal disadvantage as compared with the transatlantic
nations; and this for reasons which I shall try to make clear.
Judging by the constitutional histories of the chief
nations of the modem world, there may be said to be three periods of growth
through which government has passed in all the most highly developed of
existing systems, and through which it promises to pass in all the rest. The
first of these periods is that of absolute rulers, and of an administrative
system adapted to absolute rule; the second is that in which constitutions are
framed to do away with absolute rulers and substitute popular control, and in
which administration is neglected for these higher concerns; and the third is
that in which the sovereign people undertake to develop administration under
this new constitution which has brought them into power.
Those governments are now in the lead in
administrative practice which had rulers still absolute but also enlightened
when those modem days of political illumination came in which it was made
evident to all but the blind that governors are properly only the servants of
the governed. In such governments administration has been organized to subserve
the general weal with the simplicity and effectiveness vouchsafed only to the
undertakings of a single will.
Such was the case in Prussia, for instance, where
administration has been most studied and most nearly perfected. Frederick the
Great, stem and masterful as was his rule, still sincerely professed to regard
himself as only the chief servant of the state, to consider his great office a
public trust; and it was he who, building upon the foundations laid by his
father, began to organize the public service of Prussia as in very earnest a
service of the public. His no less absolute successor, Frederic William III ...
in his turn, advanced the work still further, planning many of the broader
structural features which give firmness and form to Prussian administration
to-day. Almost the whole of the admirable system has been developed by kingly
initiative.
Of similar origin was the practice, if not the plan,
of modem French administration, with its symmetrical divisions of territory and
its orderly gradations of office. The days of the Revolution-of the Constituent
Assembly-were days of constitution-writing, but they can hardly be called days
of constitution-making. The Revolution heralded a period of constitutional
development-the entrance of France upon the second of those periods which I
have enumerated-but it did not itself inaugurate such a period. It interrupted
and unsettled absolutism, but did not destroy it. Napoleon succeeded the
monarchs of France, to exercise a power as unrestricted as they had ever
possessed.
The recasting of French administration by Napoleon
is, therefore, my second example of the perfecting of civil machinery by the
single will of an absolute ruler before the dawn of a constitutional era. No
corporate, popular will could ever have effected arrangements such as those
which Napoleon commanded. Arrangements so simple at the expense of local
prejudice, so logical in their influence to popular choice, might be decreed by
a Constitutional Assembly, but could be established only by the unlimited
authority of a despot. The system of the year VIII was ruthlessly thorough and
heartlessly perfect. It was, besides, in lar-e part, a return to the despotism
that had been overthrown.
Among those nations, on the other hand, which entered
upon a season of constitution making and popular reform before administration
had received the impress of liberal principle, administrative improvement has
been tardy and half-done. Once a nation has embarked in the business of
manufacturing constitutions, it finds it exceedingly difficult to close out
that business and open for the public a bureau of skilled, economical
administration. There seems to be no end to the tinkering of constitutions.
Your ordinary constitution will last you hardly ten years without repairs or
additions; and the time for administrative detail comes late.
Here, of course, our examples are England and our
own country. In the days of the Angevin kings, before constitutional life had
taken root in the Great Charter, legal and administrative reforms began to
proceed with sense and vigor under the impulse of Henry II=s shrewd, busy, pushing,
indomitable spirit and purpose; and kingly initiative seemed destined in
England, as elsewhere, to shape governmental growth at its will. But impulsive,
errant Richard and weak, despicable John were not the men to carry out
such schemes as their father=s. Administrative development gave place in
their reigns to constitutional struggles; and Parliament became king before any
English monarch had had the practical genius or the enlightened conscience to
devise just and lasting forms for the civil service of the state.
The English race, consequently, has long and
successfully studied the art of curbing executive power to the constant neglect
of the art of perfecting executive methods. It has exercised itself much more
in controlling than in energizing government. It has been more concerned to
render government just and moderate than to make it facile, well-ordered, and
effective. English and American political history has been a history, not of
administrative development, but of legislative oversight-not of progress in
governmental organization, but of advance in law-making, and political
criticism. Consequently, we have reached a time when administrative study and
creation are imperatively necessary to the well-being of our governments
saddled with the habits of a long period of constitution-making. That period
has practically closed, so far as the establishment of essential principles is
concerned, but we cannot shake off its atmosphere. We co on criticizing when we
ought to be creating. We have reached the third of the periods I have
mentioned-the period, namely, when the people have to develop administration in
accordance with the constitutions they won for themselves in a previous period
of struggle with absolute power; but we are not prepared for the tasks of the
new period.
Such an explanation seems to afford the only escape
from blank astonishment at the fact that, in spite of our vast advantages in
point of political liberty, and above all in point of practical political skill
and sagacity, so many nations are ahead of us in administrative organization
and administrative skill. Why, for instance, have we but just begun purifying a
civil service which was rotten full fifty years ago? To say that slavery
diverted us is but to repeat what I have said-that flaws in our constitution
delayed us.
Of course all reasonable preference would declare
for this English and American course of politics rather than for that of any
European country. We should not like to have had Prussia's history for the sake
of having Prussia's administrative skill; and Prussia's particular system of
administration would quite suffocate us. It is better to be untrained and free
than to be servile and systematic. Still there is no denying that it would be
better yet to be both free in spirit and proficient in practice. It is this
even more reasonable preference which impels us to discover what there may be
to hinder- or delay us in naturalizing this much-to-be-desired science of
administration.
What, then, is there to prevent?
Well, principally, popular sovereignty. It is harder
for democracy to organize administration than for monarchy. The very
completeness of our most cherished political successes in the past embarrasses
us. We have enthroned public opinion; and it is forbidden us to hope during its
reign for any quick schooling of the sovereign in executive expertness or in the
conditions of perfect functional balance in government. The very fact that we
have realized popular rule in its fullness has made the task of organizing that
rule just so much the more difficult. In order to make any advance at all we
must instruct and persuade a multitudinous monarch called public opinion-a much
less feasible undertaking than to influence a sin-le monarch called a king. An
individual sovereign will adopt a simple plan and carry it out directly: he
will have but one opinion, and he will embody that one opinion in one command.
But this other sovereign, the people, will have a score of differing opinions.
They can agree upon nothing simple: advance must be made through compromise, by
a compounding of differences, by a trimming of plans and a suppression of too
straightforward principles. There will be a succession of resolves running
through a course of years, a dropping fire of commands running through a whole
gamut of modifications.
In government, as in virtue, the hardest of hard
things is to make progress. Formerly the reason for this was that the single
person who was sovereign was generally either selfish, ignorant, timid or a
fool-albeit there was now and again one who was wise. Nowadays the reason is
that the many, the people, who are sovereign have no single ear which one can
approach, and are selfish, ignorant, timid, stubborn, or foolish with the
selfishnesses, the ignorances, the stubbornnesses, the timidities, or the
follies of several thousand persons-albeit there are hundreds who are wise.
Once the advantage of the reformer was that the sovereigns mind had a definite
locality, that it was contained in one man=s head, and that
consequently it could be gotten at; though it was his disadvantage that that
mind learned only reluctantly or only in small quantities, or was under the
influence of some one who let it learn only the wrong things. Now, on the
contrary, the reformer is bewildered by the fact that the sovereign's mind has
no definite locality, but is contained in a voting majority of several million
heads; and embarrassed by the fact that the mind of this sovereign also is
under the influence of favorites, who are none the less favorites in a good
old-fashioned sense of the word because they are not persons but preconceived opinions;
i.e., prejudices which are not to be reasoned with because they are not the
children of reason.
Wherever regard for public opinion is a first
principle of government, practical reform must be slow and all reform must be
full of compromises. For wherever public opinion exists it must rule. This is
now an axiom half the world over, and will presently come to be believed even
in Russia. Whoever would effect a chance in a modem constitutional government
must first educate his fellow-citizens to want some change. That done,
he must persuade them to want the particular change he wants. He must first
make public opinion willing to listen and then see to it that it listen to the
right things. He must stir it up to search for an opinion, and then manage to put
the right opinion in its way.
The first step is not less difficult than the
second. With opinions, possession is more than nine points of the law. It is
next to impossible to dislodge them. Institutions which one generation regards
as only a makeshift approximation to the realization of a principle, the next
generation honors as the nearest possible approximation to that principle, and
the next worships as the principle itself. It take scarcely three generations
for the apotheosis. The grandson accepts his grandfather's hesitating
experiment as an integral part of the fixed constitution of nature.
Even if we had clear insight into all the political
past, and could form out of perfectly instructed heads a few steady,
infallible, placidly wise maxims of government into which all sound political
doctrine would be ultimately resolvable, would the country act on them? That
is the question. The bulk of mankind is rigidly unphilosophical, and nowadays
the bulk of mankind votes. A truth must become not only plain but also
commonplace before it will be seen by the people who go to their work very
early in the morning; and not to act upon it must involve great and pinching
inconveniences before these same people will make up their minds to act upon
it.
And where is this unphilosophical bulk of mankind
more multifarious in its composition than in the United States? To know the
public mind of this country, one must know the mind, not of Americans of the
older stocks only, but also of Irishmen, of Germans, of negroes. In order to
get a footing, for new doctrine, one must influence minds cast in every mould
of race, minds inheriting every bias of environment, warped by the histories of
a score of different nations, warmed or chilled, closed or expanded by almost
every climate of the globe.
So much, then, for the history of the study of
administration, and the peculiarly difficult conditions under which, entering
upon it when we do, we must undertake it. What, now, is the subject-matter of
this study, and what are its characteristic objects?
II.
The field of administration is a field of business.
It is removed from the hurry and strife of politics; it at most points stands
apart even from the debatable ground of constitutional study. It is a part of
political life only as the methods of the counting-house are a part of the life
of society; only as machinery is part of the manufactured product. But it is,
at the same time, raised very far above the dull level of mere technical detail
by the fact that through its greater principles it is directly connected with
the lasting maxims of political wisdom, the permanent truths of political
progress.
The object of administrative study is to rescue
executive methods from the confusion and costliness of empirical experiment and
set them upon foundations laid deep in stable principle.
It is for this reason that we must regard
civil-service reform in its present stages as but a prelude to a fuller
administrative reform. We are now rectifying methods of appointment; we must go
on to adjust executive functions more fitly and to prescribe better methods of
executive organization and action. Civil-service reform is thus but a moral
preparation for what is to follow. It is clearing the moral atmosphere of
official life by establishing the sanctity of public office as a public trust,
and, by making the service unpartisan, it is opening, the way for making it
businesslike. By sweetening its motives it is rendering it capable of improving
its methods of work.
Let me expand a little what I have said of the
province of administration. Most important to be observed is the truth already
so much and so fortunately insisted upon by our civil-service reformers;
namely, that administration lies outside the proper sphere of politics. Administrative
questions are not political questions. Although politics sets the tasks for
administration, it should not be suffered to manipulate its offices.
This is distinction of high authority; eminent
German writers insist upon it as of course. Biuntschli, for instance, bids us
separate administration alike from politics and from law.2 Politics, he says, is state
activity "in things great and universal," while "administration,
on the other hand," is "the activity of the state in individual and
small things. Politics is thus the special province of the statesman,
administration of the technical official." "Policy does nothing
without the aid of administrations; but administration is not therefore
politics. But we do not require German authority for this position; this
discrimination between administration and politics is now, happily, too obvious
to need further discussion.
There is another distinction which must be worked
into all our conclusions, which, though but another side of that between
administration and politics, is not quite so easy to keep sight of. I mean the
distinction between constitutional and administrative questions, between
those governmental adjustments which are essential to constitutional principle
and those which are merely instrumental to the possibly changing purposes of a
wisely adapting convenience.
One cannot easily make clear to every one just where
administration resides in the various departments of any practicable government
without entering upon particulars so numerous as to confuse and distinctions so
minute as to distract. No lines of demarcation, setting apart administrative
from non-administrative functions, can be run between this and that department
of government without being run up hill and down dale, over dizzy heights of
distinction and through dense jungles of statutory enactment, hither and
thither around "ifs" and "buts," "whens" and
"howevers" until they become altogether lost to the common eye not
accustomed to this sort of surveying, and consequently not acquainted with the
use of the theodolite of logical discernment. A great deal of administration
goes about incognito to most of the world, being, confounded now with
political "management" and a-ain with constitutional principle.
Perhaps this ease of confusion may explain such
utterances as that of Niebuhr's: "Liberty," he says, "depends
incomparably more upon administration than upon constitution." [Barthold
Georg Niebuhr (1776-1831) was a German historian.] At first sight this appears
to be largely true. Apparently facility in the actual exercise of liberty does
depend more upon administrative arrangements than upon constitutional
guarantees; although constitutional guarantees alone secure the existence of
liberty. But-upon second thought-is even so much as this true? Liberty no more
consists in easy functional movement than intelligence consists in the ease and
vigor with which the limbs of a strong man move. The principles that rule
within the man, or the constitution, are the vital springs of liberty or
servitude. Because dependence and subjection are without chains, are lightened
by every easy-working device of considerate, paternal government they are not
thereby transformed into liberty. Liberty cannot live apart from constitutional
principle; and no administration, however perfect and liberal its methods, can
give men more than a poor counterfeit of liberty if it rest upon illiberal
principles of government.
A clear view of the difference between the province
of constitutional law and the province of administrative function ought to
leave no room for misconception; and it is possible to name some roughly
definite criteria upon which such a view can be built. Public administration is
detailed and systematic execution of public law. Every particular application
of general law is an act of administration. The assessment and raising of
taxes, for instance, the hanging of a criminal, the transportation and delivery
of the mails, the equipment and recruiting of the army, and navy, etc., are all
obviously acts of administration; but the general laws which direct these
things to be done are as obviously outside of and above administration. The
broad plans of governmental action are not administrative; the detailed
execution of such plans is administrative. Constitutions, therefore, properly concern
themselves only with those instrumentalities of government which are to control
general law. Our federal constitution observes this principle in saying nothing
of even the greatest of the purely executive offices, and speaking only of that
President of the Union who was to share the legislative and policy-making
functions of government, only of those judges of highest jurisdiction who were
to interpret and guard its principles, and not of those who were merely to give
utterance to them.
This is not quite the distinction between Will and
answering Deed, because the administrator should have and does have a will of
his own in the choice of means for accomplishing his work. He is not and ought
not to be a mere passive instrument. The distinction is between general plans
and special means.
There is, indeed, one point at which administrative
studies trench on constitutional ground-or at least upon what seems
constitutional ground. The study of administration, philosophically viewed, is
closely connected with the study of the proper distribution of constitutional
authority. To be efficient it must discover the simplest arrangements by which
responsibility can be unmistakably fixed upon officials; the best way of
dividing authority without hampering it, and responsibility without obscuring
it. And this question of the distribution of authority, when taken into the
sphere of the higher, the originating functions of government, is obviously a
central constitutional question. ff administrative study can discover the best
principles upon which to base such distribution, it will have done
constitutional study, an invaluable service. Montesquieu did not, I am
convinced, say the last word on this head.
To discover the best principle for the distribution
of authority is of greater importance possibly, under a democratic system,
where officials serve many masters, than under others where they serve but a
few. All sovereigns are suspicious of their servants, and the sovereign people
is no exception to the rule; but how is its suspicion to be allayed by knowledge?
If that suspicion could be clarified into wise vigilance, it would
be altogether salutary; if that vigilance could be aided by the unmistakable
placing of responsibility, it would be altogether beneficent. Suspicion in
itself is never healthful either in the private or in the public mind. Trust
is strength in all relations of life; and, as it is the office of
the constitutional reformer to create conditions of trustfulness, so it is the
office of the administrative organizer to fit administration with conditions of
clear-cut responsibility which shall insure trustworthiness.
And let me say that large powers and unhampered
discretion seem to me the indispensable conditions of responsibility. Public
attention must be easily directed, in each case of good or bad administration,
to just the man deserving of praise or blame. There is no danger in power, if
only it be not irresponsible. If it be divided, dealt out in shares to many, it
is obscured; and if it be obscured, it is made irresponsible. But if it be
centered in heads of the service and in heads of branches of the service, it is
easily watched and brought to book. If to keep his office a man must achieve
open and honest success, and if at the same time he feels himself intrusted
with large freedom of discretion, the greater his power, the less likely is he
to abuse it, the more is he nerved and sobered and elevated by it. The less his
power, the more safely obscure and unnoticed does he feel his position to be,
and the more readily does he relapse into remissness.
Just here we manifestly emerge upon the field of
that still larger question - the proper relations between public opinion and
administration.
To whom is official trustworthiness to be disclosed,
and by whom is it to be rewarded? Is the official to look to the public for his
need of praise and his push of promotion, or only to his superior in office?
Are the people to be called in to settle administrative discipline as they are
called in to settle constitutional principles? These questions evidently find
their root in what is undoubtedly the fundamental problem of this whole study.
That problem is: What part shall public opinion take in the conduct of administrations
The right answer seems to be that public opinion
shall play the part of authoritative critic.
But the method by which its authority shall
be made to tell? Our peculiar American difficulty in organizing administration
is not the dander of losing, liberty, but the dander of not being, able or
willing, to separate its essentials from its accidents. Our success is made
doubtful by that besetting error of ours, the error of trying to do too much by
vote. Self government does not consist in having a hand in everything, any m
ore than housekeeping consists necessarily in cooking dinner with one's own
hands. The cook must be trusted with a large discretion as to the management of
the fires and the ovens.
In those countries in which public opinion has yet
to be instructed in its privileges, yet to be accustomed to having its own way,
this question as to the province of public opinion is much more readily soluble
than in this country, where public opinion is wide awake and quite intent upon
having its own way anyhow. It is pathetic to see a whole book written by a
German professor of political science for the purpose of saying to his
countrymen, "Please try to have an opinion about national affairs";
but a public which is so modest may at least be expected to be very docile and
acquiescent in learning what things it has not a right to think and
speak about imperatively. It may be sluggish, but it will not be meddlesome. It
will submit to be instructed before it tries to instruct. Its political
education will come before its political activity. In trying to instruct our
own public opinion, we are dealing with a pupil apt to think itself quite
sufficiently instructed beforehand.
The problem is to make public opinion efficient
without suffering it to be meddlesome. Directly exercised, in the oversight of
the daily details and in the choice of the daily means of government, public
criticism is of course a clumsy nuisance, a rustic handling delicate machinery.
But as superintending the greater forces of formative policy alike in politics
and administration, public criticism is altogether safe and beneficent,
altogether indispensable. Let administrative study find the best means for
giving, public criticism this control and for shutting it out from all other
interference.
But is the whole duty of administrative study done
when it has taught the people what sort of administration to desire and demand,
and how to get what they demand? Ought it not to go on to drill candidates for
the public service?
There is an admirable movement towards universal
political education now afoot in this country. The time will soon come when no
college of respectability can afford to do without a well-filled chair of
political science. But the education thus imparted will be but a certain
length. It will multiply the number of intelligent critics of Government, but
it will create no competent body of administrators. It will prepare the way for
the development of a surefooted understanding of the general principles of
government, but it will not necessarily foster skill in conducting government.
It is an education which will equip legislators, perhaps, but not executive
officials. If we are to improve public opinion, which is the motive power of
Government, we must prepare better officials as the apparatus of
government. If we are to put in new boilers and to mend the fires which drive
our -governmental machinery, we must not leave the old wheels and joints and
valves and bands to creak and buzz and clatter on as best they may at the
bidding of the new force. We must put in new running parts wherever there is
the least lack of strength or adjustment. It will be necessary to organize
democracy by sending up to the competitive examinations for the civil service
men definitely prepared for standing liberal tests as to technical knowledge. A
technically schooled civil service will presently have become indispensable.
I know that a corps of civil servants prepared by a
special schooling and drilled, after appointment, into a perfected
organization, with appropriate hierarchy and characteristic discipline, seems
to a great many very thoughtful persons to contain elements which might combine
to make an offensive official class-a distinct, semi-corporate body with
sympathies divorced from those of a progressive, freespirited people, and with
hearts narrowed to the meanness of a bigoted officialism. Certainly such a
class would be altogether hateful and harmful in the United States. Any
measures calculated to produce it would for us be measures of reaction and of
folly.
But to fear the creation of a domineering, illiberal
officialism as a result of the studies I am here proposing is to miss
altogether the principle upon which I wish most to insist. That principle is,
that administration in the United States must be at all points sensitive to
public opinion. A body of thoroughly trained officials serving, during good
behavior we must have in any case: that is a plain business necessity. But the
apprehension that such a body will be anything un-American clears away the
moment it is asked, What is to constitute good behavior? For that question
obviously carries its own answer on its face. Steady, hearty allegiance to the
policy of the government they serve will constitute good behavior. That policy
will have no taint of officialism about it. It will not be the creation of
permanent officials, but of statesmen whose responsibility to public opinion
will be direct and inevitable. Bureaucracy can exist only where the whole
service of the state is removed from the common political life of the
people, its chiefs as well as its rank and file. Its motives, its objects, its
policy, its standards, must be bureaucratic. It would be difficult to point out
any examples of impudent exclusiveness and arbitrariness on the part of
officials doing service under a chief of department who really served the
people' as all our chiefs of departments must be made to do. It would be easy,
on the other hand, to adduce other instances like that of the influence of
Stein in Prussia, where the leadership of one statesman imbued with true public
spirit transformed arrogant and perfunctory bureau into public spirited
instruments of just government.
The ideal for us is a civil service cultured and
self-sufficient enough to act with sense and vigor, and yet so intimately
connected with the popular thought, by means of elections and constant public
counsel, as to find arbitrariness or class spirit quite out of the question.
III
Having thus viewed in some sort the subject-matter
and the objects of this study of administration, what are we to conclude as to
the methods best suited to it-the points of view most advantageous for it?
Government is so near us, so much a thing of our
daily familiar handling, that we can with difficulty see the need of any
philosophical study of it, or the exact point of such study, should it be
undertaken. We have been on our feet too long to study now the art of walking.
We are a practical people, made so apt, so adept in self-government by
centuries of experimental drill that we are scarcely any longer capable of
perceiving the awkwardness of the particular system we may be using, just
because it is so easy for us to use any system. We do not study the art of governing:
we govern. But mere unschooled genius for affairs will not save us from sad
blunders in administration. Though democrats by long, inheritance and repeated
choice, we are still rather crude democrats. Old as democracy is, its
organization on a basis of modem ideas and conditions is still an
unaccomplished work. The democratic state has yet to be equipped for carrying
those enormous burdens of administration which the needs of this industrial and
trading age are so fast accumulating. Without comparative studies in government
we cannot rid ourselves of the misconception that administration stands upon an
essentially different basis in a democratic state from that on which it stands
in a non-democratic state.
After such study we could grant democracy the sufficient
honor of ultimately determining by debate all essential questions affecting the
public weal, of basing all structures of policy upon the major will; but we
would have found but one rule of good administration for all governments alike.
So far as administrative functions are concerned, all governments have a strong
structural likeness; more than that, if they are to be uniformly useful and
efficient, they must have a strong structural likeness. A free man has
the same bodily organs, the same executive parts, as the slave, however
different may be his motives, his services, his energies. Monarchies and
democracies, radically different as they are in other respects, have in reality
much the same business to look to.
It is abundantly safe nowadays to insist upon this
actual likeness of all governments, because these are days when abuses of power
are easily exposed and arrested, in countries like our own, by a bold, alert,
inquisitive, detective public thought and a sturdy popular self-dependence such
as never existed before. We are slow to appreciate this; but it is easy to
appreciate it. Try to imagine personal government in the United States. It is
like trying to imagine a national worship of Zeus. Our imaginations are too
modem for the feat.
But, besides being safe, it is necessary to see that
for all governments alike the legitimate ends of administration are the same,
in order not to be frightened at the idea of looking into foreign systems of
administration for instruction and suggestion; in order to get rid of the
apprehension that we might perchance blindly borrow something incompatible with
our principles. That man is blindly astray who denounces attempts to transplant
foreign systems into this country. It is impossible: they simply would not grow
here. But why should we not use such parts of foreign contrivances as we want,
if they be in any way serviceable? We are in no danger of using, them in a
foreign way. We borrowed rice, but we do not eat it with chopsticks. We
borrowed our whole political language from England, but we leave the words
"king" and "lords" out of it. What did we ever originate,
except the action of the federal government upon individuals, and some of the
functions of the federal supreme court?
We can borrow the science of administration with
safety and profit if only we read all fundamental differences of condition into
its essential tenets. We have only to filter it through our constitutions, only
to put it over a slow fire of criticism and distil away its foreign gases.
I know that there is a sneaking fear in some
conscientiously patriotic minds that studies of European systems might
signalize some foreign methods as better than some American methods; and the
fear is easily to be understood. But it would scarcely be avowed in just any
company.
It is the more necessary to insist upon thus putting
away all prejudices against looking anywhere in the world but at home for
suggestions in this study, because nowhere else in the whole field of politics,
it would seem, can we make use of the historical, comparative method more
safely than in this province of administration. Perhaps the more novel the
forms we study the better. We shall the sooner learn the peculiarities of our
own methods. We can never learn either our own weaknesses or our own virtues by
comparing, ourselves with ourselves. We are too used to the appearance and
procedure of our own system to see its true significance. Perhaps even the
English system is too much like our own to be used to the most profit in
illustration. It is best on the whole to get entirely away from our own
atmosphere and to be most careful in examining such systems as those of France
and Germany. Seeing our own institutions through such media, we see
ourselves as foreigners might see us were they to look at us without
preconceptions. Of ourselves, so long as we know only ourselves, we know
nothing.
Let it be noted that it is the distinction, already
drawn, between administration and politics which makes the comparative method
so safe in the field of administration. When we study the administrative
systems of France and Germany, knowing, that we are not in search of political
principles, we need not care a peppercorn for the constitutional or
political reasons which Frenchmen or Germans give for their practices when
explaining them to us. If I see a murderous fellow sharpening a knife cleverly,
I can borrow his way of sharpening the knife without borrowing his probable
intention to commit murder with it; and so, if I see a monarchist dyed in the
wool managing a public bureau well, I can learn his business methods without
changing one of my republican spots. He may serve his king; I will continue to
serve the people; but I should like to serve my sovereign as well as he serves
his. By keeping this distinction in view-that is, by studying administration as
a means of putting our own politics into convenient practice, as a means of
making what is democratically politic towards all administratively possible
towards each-we are on perfectly safe ground, and can learn without error what
foreign systems have to teach us. We thus devise an adjusting weight for our
comparative method of study. We can thus scrutinize the anatomy of foreign
governments without fear of getting any of their diseases into our veins; dissect
alien systems without apprehension of blood-poisoning.
Our own politics must be the touchstone for all
theories. The principles on which to base a science of administration for
America must be principles which have democratic policy very much at heart. And,
to suit American habit, all general theories must, as theories, keep modestly
in the background, not in open argument only, but even in our own minds-lest
opinions satisfactory only to the standards of the library should be
dogmatically used, as if they must be quite as satisfactory to the standards of
practical politics as well. Doctrinaire devices must be postponed to tested
practices. Arrangements not only sanctioned by conclusive experience elsewhere
but also congenial to American habit must be preferred without hesitation to
theoretical perfection. In a word, steady, practical statesmanship must come
first, closest doctrine second. The cosmopolitan what-to-do must always be
commanded by the American how-to-do-it.
Our duty is to supply the best possible life to a
federal organization, to systems within systems; to make town, city,
county, state, and federal governments live with a like strength and an equally
assured healthfulness, keeping each unquestionably its own master and yet
making all interdependent with mutual helpfulness. The task is great and
important enough to attract the best minds.
This interlacing of local self-government with
federal self-government is quite a modem conception. It is not like the
arrangements of imperial federation in Germany. There local government is not
yet, fully, local self-government. The bureaucrat is everywhere busy. His
efficiency springs out of esprit de corps, out of care to make
ingratiating obeisance to the authority of a superior, or, at best, out of the
soil of a sensitive conscience. He serves, not the public, but an irresponsible
minister. The question for us is, how shall our series of governments within
governments be so administered that it shall always be to the interest of the
public officer to serve, not his superior alone but the community also, with
the best efforts of his talents and the soberest service of his conscience? How
shall such service be made to his commonest interest by contributing abundantly
to his sustenance, to his dearest interest by furthering his ambition, and to
his highest interest by advancing his honor and establishing his character? And
how shall this be done alike for the local part and for the national whole?
If we solve this problem we shall again pilot the
world. There is a tendency - is there not? - a tendency as yet dim, but already
steadily impulsive and clearly destined to prevail, towards, first the
confederation of parts of empires like the British, and finally of great states
themselves. Instead of centralization of power, there is to be wide union with
tolerated divisions of prerogative. This is a tendency towards the American
type-of governments joined with governments for the pursuit of common purposes,
in honorary equality and honorable subordination. Like principles of civil
liberty are everywhere fostering like methods of government; and if comparative
studies of the ways and means of government should enable us to offer
suggestions which will practicably combine openness and vigor in the
administration of such governments with ready docility to all serious,
well-sustained public criticism, they will have approved themselves worthy to
be ranked among the highest and most fruitful of the great departments of
political study. That they will issue in such suggestions I confidently hope.
Notes
1. Essay on Sir William
Pitt.
2. Politik, S. 467.